Totango’s Next Gen customer success platform includes:
- New overall user experience and information architecture, highlighting key application areas and surfacing notifications to users.
- Ability to process notifications and convert them to tasks.
- Ability to create tasks relative to specific accounts, assign them to people and establish due dates.
- Ability to work with tasks, complete them and generate account touch points as a result of task completion.
- Updated user experience related to lists and reports. Specifically, easier management of folders and folder architecture.
- Updated user experience associated with the account profile.
- Totango for iPhone mobile application available from the Apple App Store.
To learn more, please see Totango's new Customer Success Platform - What's new